Auto Rental News
MenuMENU
SearchSEARCH

DTG Closes Okmulgee Reservations Center

TULSA, Okla. -- Citing an increase in online reservations, Dollar Thrifty Automotive Group Inc. announced plans to close its reservations center in Okmulgee, Okla. The company said it will try t...

by Staff
July 16, 2003
2 min to read


TULSA, Okla. -- Citing an increase in online reservations, Dollar Thrifty Automotive Group Inc. announced plans to close its reservations center in Okmulgee, Okla. The company said it will try to relocate as many employees there as possible to reservation centers in Tulsa and Tahlequah, Okla.

The Okmulgee facility, which opened in 1998, currently has just under 80 employees, including hourly and salaried staff. DTG officials met with the Okmulgee employees Wednesday to announce the closing and to provide job transfer, job search and benefit information. Company officials said the facility will close Sept. 18.

Ad Loading...

"Closure of a facility is always a painful process. However, we realize that the world changes," said Don Himelfarb, DTG's president and chief operating officer for marketing, franchising and administration. "A successful business strategy dictates that we, too, must change, or get left behind. The good news is that we are redeploying our assets in Oklahoma, which, over time, will result in new jobs either in Tulsa or Tahlequah."

Himelfarb emphasized that the closure of the Okmulgee facility is not DTG's reaction to a difficult market environment or a distressed financial condition. "This is a singular proactive decision to ensure our company remains the best performer in our industry and is limited to our Okmulgee telephone operations center," Himelfarb said.

DTG has 1,500 of its over 6,000 worldwide employees based in Oklahoma. Of the publicly held companies based in Oklahoma, DTG ranks as one the top 10 employers in the state.

"The Okmulgee Thrifty Reservations Center and its employees have been valuable assets to us over the past five years," Himelfarb said. "Unfortunately, the telephone operations center there is no longer necessary due to the enormous amount of reservations that now are personally booked by travelers using the Internet."

During 2002, 45% of all rental car reservations made with DTG's brands, Dollar Rent A Car and Thrifty Car Rental, were generated via the Internet. Those reservations were booked through the company's own Web sites, dollar.com and thrifty.com, as well as other popular travel sites including Expedia, Travelocity, Southwest Airlines and Orbitz.

Ad Loading...

"Overall, our Internet reservations grew by 46% during 2002," Himelfarb said, "and we expect that trend to continue."



More Rental Operations

green and blue bar graphs compare fleet sales June 2025 versus June 2026
Fleet Acquisitionby Martin RomjueJuly 8, 2026

Rental Car Fleet Sales Show Mid-Year Strength

June gains ensured rental fleets closed out the first half of 2026 in positive territory.

Read More →
Close up of a row of white CUVs in the Surprice Mobility fleet at the Milan airport.

Surprice Mobility Opens Corporate Rental Station at Milan Malpensa Airport

The Milan opening is part of Surprice Mobility's broader strategy to expand its corporate operations while increasing the use of technology across its network.

Read More →
Julian Gritsch with an MBA class in a classroom.

Brazilian Executive MBA Targets Growing Domestic Rental Car Industry

Rental car companies face a unique combination of challenges that are rarely addressed in traditional programs.

Read More →
Ad Loading...
Green Motion team with banner bearing Japanese flag.

Green Motion Expands Into Japan With Master Franchise Agreement

Japan's tourism industry, business travel market, and demand for vehicle rental services are reasons the country represents an important market for the company.

Read More →
ACRA Chairman Sharky Laguana on stage at the ICRS event in Grapevine, Texas.
Legal & Legislativeby Martin RomjueJune 24, 2026

ACRA Carrying Fuller Industry Load As AI and EVs Lurk In Future

The leading car rental professional business group details an active legislative, regulatory, and macro-trends agenda affecting car rental operators.

Read More →
Light blue horizontal bar graphs on a chart showing World Cup-related rental car booking trends.
Rental OperationsJune 23, 2026

World Cup Travel Data Shows Longer Car Rentals and More One-Ways

A recent analysis of FIFA bookings found varied demand patterns that influenced rental car pricing.

Read More →
Ad Loading...
Side view of ICRS speaker Sanchit Garg at podium in front of a floor lit red curtain
Rental Operationsby Martin RomjueJune 22, 2026

A Leveling Force: AI Morphs Into A Rental Car Profit-Seeker

Revenue managers can’t match the emerging AI tools gobbling lots of data that could counter the competitive race to the rate bottom.

Read More →
Photos of Martin Romjue and Denis Gjoni on opposite sides of large headline for the video.
Rental Operationsby Martin RomjueJune 17, 2026

Stop Losing Money On Rental Tolls

Regardless of your rental fleet size and structure, fleet managers, executives, and owners can gain valuable insights into an often-overlooked area of fleet operations.

Read More →
Richard Lowden gesturing on stage in front of a red curtain at the Gaylord Texan Resort near Dallas.
Rental Operationsby Martin RomjueJune 12, 2026

Rethink The Future To Avert A Race To The Bottom

Rental car operators heard a sobering industry message and a stern challenge at the close of the International Car Rental Show.

Read More →
Ad Loading...
John Possumato holding microphone while asking a question during a live conference session at the ICRS Show.

DriveItAway, Free2move Plan Shared Fleet Program for Independent Rental Fleet Operators

Vehicles would be placed with participating rental operations to support car renter demand and provide additional fleet capacity.

Read More →
Ad Loading...