Illinois Court Rules RACs Not Always 'Primary'
MOUNT VERNON, Ill. -- An Illinois appellate court last month upheld an earlier trial court decision, ruling that a car rental business in Belleville, Ill., violated no state law by making a cust...
MOUNT VERNON, Ill. -- An Illinois appellate court last month upheld an earlier trial court decision, ruling that a car rental business in Belleville, Ill., violated no state law by making a customer's insurance primary after the customer declined supplemental liability insurance.
The court ruled against State Farm Mutual Automobile Insurance Co., which brought suit against Auffenberg Rent-A-Car's insurance providers: Hertz Claim Management Corp. and National Union Fire Insurance Co. of Pittsburgh, Penn.
On Jan. 11, 1999, Michael Kauling rented a 1998 Ford Contour from Auffenberg Rent-A-Car, which is affiliated with ADRI/Auffenberg Ford. The Ford dealership was repairing Kauling's van. The car rental contract provided that if Kauling declined to purchase supplemental liability insurance, his car insurance would assume primary coverage. He opted not to purchase the supplemental coverage.
Later that day, Kauling was involved in a car accident with David Watson, who later sued Kauling for injuries and car damage.
The Contour was insured by National Union Fire Insurance Co. of Pittsburgh, Penn. The certificate of financial responsibility that Ford had filed with Illinois designated the coverage as secondary. However, the policy itself didn't contain such a limitation.
Kauling's van was insured by State Farm. The policy provided liability coverage for his use of "temporary substitute vehicles," including rental cars. But the policy stated that such coverage was secondary if the temporary substitute vehicle had other liability insurance.
In State Farm's lawsuit against Hertz Claim Management Corp. and National Union, filed in 2000, State Farm argued that Illinois law requires a vehicle owner's insurance to provide primary coverage in all cases.
Hertz Claim Management and National Union, however, countered that car rental insurance issues fall outside of the jurisdiction of the Illinois Safety and Family Financial Responsibility Law. Instead, a separate set of state laws govern car rental insurance, and these laws don't make the vehicle owner's insurance primary in all cases.
A trial court ruled in favor of Hertz Claim Management and National Union on July 30, 2001. The Fifth District Appellate Court of Illinois upheld the decision on April 29.
In explaining the appellate court decision, Justice Chapman cited an earlier case involving Insurance Car Rentals Inc. "As here," he noted, "the car rental agency offered him [the customer] a choice between relying on his insurance company to provide primary coverage or paying a higher cost in order to be provided with full coverage through the rental agency's insurer. The driver opted for the former option."
More Rental Operations

Sixt Revenue Tops $2.4 Billion in First Half of 2026
Sixt’s first-half revenue surpassed $2.4 billion for the first time as demand outpaced fleet growth, lifting utilization and earnings despite weaker consumer sentiment in North America.
Read More →
In Memoriam: Bobby Klyce, Avis Licensee Legend
The longtime Birmingham Avis operator and 2018 Auto Rental News Impact Award recipient was remembered as an advocate for independent licensees and the broader car rental industry.
Read More →How to Build Custom Fleet Tools With AI and Vibe Coding [Webinar]
A new Automotive Fleet webinar explores how fleet managers are using AI and vibe coding to automate routine work and create simple operational tools without traditional programming skills.
Read More →
Car Rental Rates Forecast to Rise 3.6% in 2026 Before Easing in 2027
Car rental rates are projected to rise less than airfares and hotel rates in 2026, then become the only major travel category forecast to decline in 2027, according to projections from GBTA and ALTOUR.
Read More →
Avis Cuts Fleet as Summer Demand Trails Expectations
Avis Budget Group increased second-quarter earnings despite lower Americas revenue and softer-than-expected summer demand. The company also expanded Avis First and advanced its autonomous fleet operations with Waymo.
Read More →
Why Bookings Are Only the Start of the Rental Day
A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.
Read More →
This Is the Oldest Car Rental Advertisement You’ll Ever See
This ad for Saunders Drive it Yourself, believed to be the first car rental company in the U.S., was found in an Omaha phone book from 1926.
Read More →
The Desk Upsell Is Costing Operators More Than it Earns
Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.
Read More →
U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius
The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.
Read More →
Global Carsharing Fleet Projected to Reach 768,000 Vehicles By 2030
A new Berg Insight forecast outlines several business models driving the projected growth in public carsharing worldwide through 2029.
Read More →
