Report: Global Car Rental Spend for Business Travel Drops in Q2
While car rental spend dropped, other categories such as airfare, hotel and dining, increased worldwide compared to 2010.
Travel and expense (T&E) management service company, Concur, found that all categories except for car rental spend have increased worldwide compared to 2010, as well as compared to last quarter in its T&E Spend Report from Aug. 17. Car rental spend made up 3.2 percent of total spend for 2011's second quarter - down 0.3 percent from last year - for an average of $186.85 per transaction.
Airfare, hotel and dining made up more than 50 percent of total spend in the second quarter of 2011, both worldwide and in the United States. Dining spend and training were the only other categories besides auto rental to have a slight decrease over the first quarter worldwide. Air averages have globally increased by 9.3 percent compared to last year and is up 2.3 percent from the last quarter.
In comparison to the global market, the U.S. has seen more frequent drops, where dining, entertainment, car rental, telecom and training all decreased from the first quarter. Car rental percentage of total T&E spend is higher in the U.S. than the global rate at 4.4 percent, but this figure dropped 1.2 percent from the first quarter and 0.8 percent since 2010. Each average car rental transaction was at an average of $178.46 in the second quarter - slightly lower than the global average.
Concur's T&E report also looked at the 25 most visited U.S. cities and their respective average transaction amounts. New York, Las Vegas and Chicago took the top three most visited spots, with New York standing as the most expensive in the first three categories of hotel, dining and entertainment, but it was lower in the fourth category of ground transportation. Car rental spend was not included in this part of the study.
The report compiled information from thousands of Concur clients, which represents more than 15 million business travelers.
More Rental Operations

Clean on Paper: Red Flags in Exotic Car Rental Verification
A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
Read More →
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
