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Rental Operationsby StaffMay 9, 2012

Dollar Thrifty Reports Record Q1 Profit

Net income surges on a strong used car market, an increase in rental days and utilization, partially offset by declines in revenue per day.

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Rental Operationsby StaffMay 7, 2012

Car Rental Websites Ranked for Customer Experience and Technical Quality

Thrifty.com won first for overall technical quality, while Travelocity.com took first place for overall customer experience. The survey looked at 10 websites in the car rental industry that included both opaque and car rental company websites.

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Rental Operationsby StaffMay 7, 2012

Survey Shows Strong Car Rental Rates through Summer

Average rate quotes at six major locations in April increased in the second and third weeks but fell back below $40 in the fourth week.

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Rental Operationsby StaffMay 7, 2012

Customer Complains About Lack of Spare in Rental Car

As manufacturers make spare tires optional and tire inflator and sealant kits standard, customers may blame the rental agency for not disclosing that there was no spare tire in the vehicle, such as this Dollar customer who also wants to be reimbursed for loss of use.

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Rental Operationsby StaffMay 7, 2012

Europcar’s Summer Discount Offers Up to 40% Off

The reservation must be made for between May 31 and Aug. 31 in order to receive the discount.

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Legal & Legislativeby StaffMay 7, 2012

Sen. Boxer Urges Car Rental Majors to Sign Recall Pledge

Sen. Barbara Boxer of California sent letters to the four major car rental companies May 7, asking them to agree to a vehicle safety recall pledge.

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Rental Operationsby StaffMay 7, 2012

Avis Budget Reports Record Q1 Results

Avis Budget Group’s revenue increases 31% on higher rental volume and stronger-than-expected residual values, with an overall net loss on Avis Europe acquisition costs.

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Rental Operationsby StaffMay 7, 2012

Green Motion Expands in Birmingham

The environmentally friendly car rental company opened a central location in Birmingham.

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Rental Operationsby StaffMay 4, 2012

Green Motion Joins Tesco Clubcard as Official Partner

Green Motion is the newest partner in Tesco’s reward program.

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Rental Operationsby StaffMay 4, 2012

Europcar Appoints New Fleet Director

Justin Shaw was selected as the European car rental company’s fleet director.

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