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When it comes to no-show fees, the car rental industry needs to demonstrate a commitment to customer service and value with a “satisfaction guaranteed or your money back” promise.
Read More →Florida state regulators are investigating the Hertz Corp.'s use of electronic toll-paying systems, after five customers told officials they were not properly notified that the vehicles they rented in Florida were registered with a company called PlatePass.
Read More →Jim Tennant's "7 Moneymaking Ideas to Use Today" will be open to all attendees of the 2010 Car Rental Show. Idea presenters will have a chance to win a fully transferable Car Rental Show registration.
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The association provides a roundup of current legislation that could affect your business, including Arizona’s car rental tax bill HB 2736, and prepares for a meeting with U.S. Transportation Secretary Ray LaHood.
Read More →Cerefice oversees global licensee operations for both Dollar and Thrifty brands as well as the administration of the entire Dollar Thrifty Automotive Group's U.S. fleet. His address will guide car rental operators through the unprecedented challenges the industry faces today and offer insight into a sustainable future.
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More than 400 auto rental professionals gathered in Las Vegas at the 2009 Car Rental Show to address the challenges facing the industry. This year, the funding crisis and credit crunch were prevailing themes in the seminars, panels and roundtable discussions.
Read More →ARN archives show that the car rental industry, like the economy, runs in cycles. So plan for them.
Read More →We hope you take the time to attend the 14th annual Car Rental Show, our industry’s premier gathering!
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This year’s Car Rental Show gives you more ways than ever to network, learn and build your business.
Read More →ACRA proposes amended language identifying the car rental industry as a recipient of financing.
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