
Here are seven suggestions on how to improve the customer experience and success of contactless rental transactions.
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From mobile wallet processing and self-service kiosks to QR phones and tap-on-phone technology, car rental companies must integrate new tools to meet new customer demands.
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The German low-cost carrier now offers a price comparison portal on its website for booking a car rental during the flight booking process or after.
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The plugin features customer updates in real time and integrates with Google Analytics.
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The on-going integration of Sixt ride also enables on-demand taxi services across Germany and in selected cities in France, such as Paris and Marseille, to provide even greater flexibility for travelers.
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What if the car rental customer interacts primarily with the distribution channel, and the car rental company becomes more of a service provider?
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By adding PayPal, car rental businesses can cater to a larger clientele around the globe through international transactions.
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Rental agencies can now connect their Navotar account with the CRX booking engine and advertise their fleet to the world.
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Beginning in August 2018, Trip.com has launched overseas car rentals on its English, Traditional Chinese (Hong Kong), and Korean sites.
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