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With Acuant’s license verification solution and Record360’s mobile vehicle condition review process, this partnership further digitizes a car rental company’s paper check-in and checkout processes.
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This platform helps expedite the claims process by allowing rental managers to keep a diary of everyone contacted and attach files such as claims forms or rental forms.
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Record360, which uses mobile and Web-based app technology, has released the results from its first Car Rental Customer Report. According to the report, customer service and technology integration are top factors for customers evaluating rental car companies.
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Still comfortable using the pencil and paper method to document vehicle damage? Technology can do it better — and is needed to improve trust, transparency and customer service.
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New tools not only automate the checkout and check-in processes but they also streamline aspects of fleet management, such as vehicle movement and inventory, damage documentation and selling at auction.
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Record360, which uses mobile and Web-based app technology to document vehicle damage, has announced the close of an oversubscribed $1.5 million seed investment round.
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The dashboard and mobile app capture real-time data, images and notes to help car rental companies manage asset condition records and reduce condition disputes with customers.
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