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Opinion/Editorial: What happens when AI randomly overcharges car renters outrageous fees and penalties?
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The car rental company is using the technology to streamline its pricing structure and customer service.
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An industry tech expert outlines the three most powerful technology trends markedly reshaping the industry compared to two decades ago.
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2025 Auto Rental News Fact Book: AI, telematics, vehicle data and tracking, and electric vehicles all rank atop advancing technologies throughout the auto rental sector.
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Its new application combines advanced learning principles to improve long-term knowledge retention and understanding of business processes.
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This seminar will allow attendees to interact with a live chatbot to understand how AI can handle complex customer service issues and provide opportunities for 24/7 access.
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Auto rental companies that have adopted AI-based damage assessment technology see sizable decreases in vehicle downtime and much more customer satisfaction.
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The inspection technology closely combs a car’s exterior during the check-in and check-out process and generates a complete damage report within seconds.
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The technologies ready to streamline and strengthen the car rental industry also come with uncertainties and challenges.
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The product leverages artificial intelligence and computer vision technology to provide a virtual overlay of any exterior damage detected on a vehicle, making it easier to spot hail, paint peel, detached panels, broken lights, rust, scratches, dents and cracks.
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