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At the end of a rental or reservation call, a rental agent should always ask to book future rentals.
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During Tuesday’s award ceremony at the 2017 Auto Rental Summit in Miami, two car rental professionals were named as Professional of the Year winners in the operator and vendor categories.
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With the help of EDNA, a technology startup focused on artificial intelligence, Budget Costa Rica has incorporated a Chatbot, which uses artificial intelligence to answer questions and take reservations in real time.
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The deadline for the 2017 Auto Rental News Professional of the Year Awards has been extended to Tuesday Sept. 26.
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Sixt Mexico received the award for Mexico’s Leading Car Rental Company at the 24th World Travel Awards.
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Now operated by United Garage Ltd, Thrifty Car Rental Malta offers customers more rental locations, a diverse and refreshed fleet, and a new, user-friendly website.
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By establishing a verification process and enforcing certain requirements at the counter, a rental company can reduce the chances of its vehicles being stolen or used in a crime.
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Sixt Mexico has been awarded as Rentalcars.com’s favorite rental company of 2016 in three of its airport branches: Manzanillo Airport, Morelia Airport, and Torreon Airport.
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The Professional of the Year Awards will be presented in the vendor and operator categories. Winners will be recognized at an awards ceremony during the sixth annual Auto Rental Summit on Nov. 6-7, 2017, at the Hilton Miami Downtown.
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Global consulting firm Frontline Performance Group (FPG) has launched IN-Gauge, a performance management tool, which analyzes customer and employee behavior, recognizes opportunities, and identifies KPIs.
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