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Some 48% of travelers use their mobile device to plan and book travel — adopting new mobile strategies and a tailored customer experience are essential.
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The AlixPartners survey found that 50% of respondents cited parking issues and associated costs; 35% cited the laborious process of renting a car as reasons for using ride hailing instead.
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All states have laws that govern various aspects of rental car operations. Do those laws apply to new and developing mobility models and, if so, to what extent? The answers are not clear.
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Millennials will one day constitute your largest customer base. Reaching them entails a diversified product offering, social interaction, streamlining the rental process, and marketing the experience.
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Here's what the future of autonomous vehicles may look like and how transportation markets are evolving along the way.
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Record360’s Shane Skinner explains the hidden costs of damage documentation by paper and how digital documentation can decrease damage costs by 60%.
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The Los Angeles-based startup uses car rental companies' fleet to serve the new mobility market.
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When developing a mobile strategy, it's important for all rental car companies — even independents — to first create a mobile-enabled website and then consider whether a mobile app is a good fit.
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New tools not only automate the checkout and check-in processes but they also streamline aspects of fleet management, such as vehicle movement and inventory, damage documentation and selling at auction.
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Audi on demand uses technology to connect potential customers directly to the brand in new ways.
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