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Revenue Analytics can help rental companies improve their ancillary revenue sales by determining which products to combine, who best to offer them to, and what to charge for them.
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Hertz New Zealand has taken top honors in the Reader’s Digest Trusted Brands Car Rental Company category for 2016.
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Visiting an Enterprise Rent-A-Car location with twins but only a single stroller, a rental agent helped out this customer by holding one of her babies as she filled out paperwork. Enterprise’s social media team saw the customer’s photo of this moment and ended up purchasing a double stroller for the customer.
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Reservations don't just show up; rental companies need a plan to reach out and cater to local corporate accounts.
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During the initial phone call, what are the do's — and the don’ts to avoid — to help a rental agent book the reservation and win a repeat customer?
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The Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands recently earned awards for their customer service.
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Enterprise Fleet Management, an affiliate of Enterprise Holdings, has been named a finalist in this year’s InformationWeek “Elite 100” for developing a customer login website.
Read More →A car rental operator wants to know if he doesn't feel comfortable renting a car to a customer, what can he do to not get sued by the customer?
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Record360, which uses mobile and Web-based app technology, has released the results from its first Car Rental Customer Report. According to the report, customer service and technology integration are top factors for customers evaluating rental car companies.
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Hertz has been recognized as the “Best Car Rental Company” by readers of Global Traveler and Business Traveler magazines.
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