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While dismal economic conditions may be out of our hands, there are things you can control to help your team post higher results and weather the current marketplace.
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People leave the strangest things in a rental car. What happens when you’re left to deal with it?
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At about one-fourth the cost of traditional dent removal at a body shop, on-site paintless dent removal (PDR) puts a vehicle back into service quicker and ups a turnback vehicle’s value in the auction lane.
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Completely replacing your rental vehicles’ worn-out interior can quickly get costly. CCI offers a more economical alternative—restoration.
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Knowing the limitations on credit card car rental coverage will help you increase collision damage waiver sales.
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When it’s time to “down fleet” or turn your rental vehicles over for the new model year, which vehicle preparation strategies can improve resale value? Further, what actions only break even or potent...
Read More →Auto Rental News’ Lamest Customer Excuse Contest drew a bevy of entries detailing excuses from customers returning damaged cars. Here are some of the most outlandish.
Read More →Unlike protection offered by credit card companies, damage waivers sold at the rental counter are always primary. Unfortunately, most consumers are unaware of the difference.
Read More →Some state laws limit your ability to recover damages from your customer and other authorized drivers.
Read More →Whether you choose to process claims in-house or rely on outside vendors, efficient recovery boosts cash flow and profits.
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