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Reader hopes to increase the size of his fleet with fleet financing. But he needs to improve the quality of his credit application to lenders.
Read More →Q: The automobile liability insurance premium for my rental cars is costly. It is our location’s biggest expense after my employee costs. Some of my associates in other states pay much less per car, per month than I do. What can I do to minimize this expense?
Read More →Q: How can our rental operation benefit from becoming a paperless office?
Read More →Three questions are included in this round of the Car Rental Q&A: What are the basics of a good sales associate incentive plan; how do we obtain more business from our local dealerships; and how can I improve my margins through new incremental products?
Read More →Q: How can I get my out-of-service vehicles back into service quicker?
Read More →Q: I am a local market operator and we recently made a significant investment in an advertising campaign. Now that the phones are ringing, what are some tips on handling those calls that will help us capture more bookings?
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Q: What do you think about hybrids for my rental fleet?
Read More →Hiring frontline candidates at your car rental operations isn't always easy — nor is keeping your current associates motivated. The Frontline Performance Group gives some quick tips on how to help with both.
Read More →While the general process is the same for all auctions, each auction is a standalone business and you need to educate yourself on the auction’s policies and processes.
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Learn how to get your staff to understand their responsibility in helping to prevent theft, and also get some quick tips on how to set your operations apart from local competitors.
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