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Reservations don't just show up; rental companies need a plan to reach out and cater to local corporate accounts.
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"Gamification" techniques can establish healthy workplace competition and keep your employees motivated to sell.
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During the initial phone call, what are the do's — and the don’ts to avoid — to help a rental agent book the reservation and win a repeat customer?
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The membership-based platform for service-based sales skill-building is the first of its kind specific to the car rental industry, according to Frontline Performance Group.
Read More →ITL was selected to manage the Hertz brand in Vietnam.
Read More →In this exclusive webinar, learn about how your customers perceive your business. Sponsored by Auto Rental News and Frontline Performance Group, feedback from customers and sales associates on the rental process — what works and what doesn't — will be revealed Oct. 6.
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