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Articlesby Martin RomjueAugust 7, 2025

Inside The Fight To Catch Rental Car Thieves

Recovering stolen rental vehicles requires foresight, cooperation, and a firm grasp of legal procedures with car renters.

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Newsby StaffJanuary 22, 2022

Kevin Carter Launches Podcast

The owner of Collateral Consultants is seeking guests to discuss car rental as well the larger issues affecting society today.

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Newsby StaffMay 19, 2021

After 20 Years, a Rental Car Thief Faces Justice

After being accused of stealing a rental car from Avis Car Rental almost 20 years ago, a Connecticut woman has been charged with first-degree larceny.

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Newsby StaffOctober 2, 2019

Zubie Partners with Asset Recovery Service

Collateral Consultants services will be seamlessly integrated into Zubie’s Location Link feature, which enables rental fleet managers to easily share an email link that connects to the real-time map view of a specific vehicle for a defined period of time. 

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Newsby StaffNovember 1, 2018

TSD Partners with Telematics Company Guidepoint

Companies renting courtesy cars or rental vehicles can benefit from Guidepoint’s 24/7 response center for help locating vehicles and assisting in the recovery of stolen vehicles.

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Articlesby Amy HercherMay 8, 2017

Maintaining Customer Service When the Rental Goes Bad

Experts give tips on how to remain professional when dealing with difficult situations such as vehicle recovery, subrogation, or chargebacks.

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ArticlesCover StoryMarch 18, 2013

Recovering Lost, Stolen Rental Cars

The new breed of asset recovery specialist works to shorten recovery times using intensive investigative work, new technology tools, and a high level of customer service.

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NewsJanuary 23, 2013

Australian Car Rental Companies Waive Penalty Fees for Unreturned Vehicles in Bushfires

Avis, Budget, Europcar, Redspot and Thrifty customers do not have to worry about being hit with vehicle recovery costs if they were unable to return their vehicles due to the recent bushfires in Australia.

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NewsOctober 11, 2011

CBT Solutions Inc. Introduces Call Before Tow

The free notification service will be available to large entities, such as rental car companies and businesses that oversee fleets.

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NewsSeptember 29, 2011

Facebook Used to Recover Stolen Rental Vehicle

An Affordable Rent-A-Car employee used Facebook to track down a rental car stolen by one of its clients by simply making a request to “Add Friend.”

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