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All off-site rental car companies will move to the airport’s new ground transportation center on March 6.
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While rentals are down 10-15 percent, operators are aggressively adapting to new market conditions and reaping the rewards.
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RACs in the paths of hurricanes such as Gustav and Ike say that constant communication, enhanced customer service and a relaxation of policies are keys to a seamless continuation of operations.
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The days of customers being excited about a free upgrade are over. How is the car rental industry dealing with the shift in demand to smaller vehicles?
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Industry pioneer Fred Mudgett was a lifeline to the independent car rental operator and franchisee.
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Is the on-airport market right for you? Hear from others who have been there and learn from their experiences.
Read More →The most effective Web sites promote the brand and company image, foster customer loyalty, and help differentiate the company from competitors.
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With 19 locations and plans to expand further, Capps Van & Car Rental has found a niche in the local market while bucking industry convention.
Read More →Tap your brightest employees to get referrals, and take steps to ensure new employees are intellectually engaged and see long-term career potential.
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