Rental Car Company Boosts Employee Wellness in Chill Zone
A serene space where employees may take a breather can boost health and morale during a time of mounting mental health concerns.

At GO Rentals, true success extends beyond customer service and quality vehicles to the physical and mental health of employees.
Photo: GO Rentals
Recognizing the need to support its employees' mental health, GO Rentals, a rental car company with eight locations in New Zealand, has unveiled a new solution: A dedicated mini chill zone at its headquarters, providing a serene space where employees can take a breather as needed.
Recent accolades, including being rated as New Zealand's number one hire car company in the latest Canstar Blue Awards, highlight GO Rentals' dedication to excellence. However, the company understands that true success extends beyond customer service and quality vehicles.
"As a company, we firmly believe that the wellbeing of our employees is of paramount importance," said Helen Osborne, head of people and talent at GO Rentals, in a recent news release. "We are not just a rental car company; we are a family that cares deeply about the physical and mental health of our team."
Mental health is a critical concern affecting individuals across New Zealand, with a staggering one in five people affected by mental illness annually and 3.9% of the population seeking mental health services each year. Research showed that the three biggest workplace wellbeing challenges were: Employees' mental health (81.9%) stress (75.5%), and work/life balance (74.3%).
This mini chill zone is designed to foster relaxation and rejuvenation, and represent GO Rentals' commitment to the holistic wellness of its employees. The company understands that mental health awareness is not confined to a single week but should be a constant focus.
The chill zone follows steps the company took earlier this year to offer its 110 employees an array of perks and programs to benefit their well-being and create a more rewarding work environment.
In line with this ethos, GO Rentals is poised to introduce yoga and meditation classes to further support employee well-being. The creation of the chill zone and the companies forthcoming yoga and meditation classes are part of GO Rentals' dedication to mental health, well-being, and sustainable practices, extending beyond its role as a hire car company.
GO Rentals is a Kiwi owned and operated car rental company. With 24 years of experience in the travel industry, its focus on technology, innovation, and visitor experience has seen them grow from a small family owned business to a multi-award winning national brand.GO Rentals has eight branches nationwide, including Auckland (city and airport), Waiheke, Wellington, Nelson, Christchurch, Queenstown, and Dunedin.
More Rental Operations

Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
