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This year's International Car Rental Show (ICRS) addressed the shifting dynamics in transportation with a blueprint on how car rental operators can take advantage.
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ACE Rent A Car has been experimenting with forms of prepaid reservations since 2011. Here's what worked best.
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How I met with a pioneer of the rental industry — and helped to set the record straight many years later.
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The Hertz franchise on St. Barts is giving vistors an hourly, self-service option to see the island, which in turn gives the business a competitive advantage in a crowded market.
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As a lobbyist for the car rental industry, the American Car Rental Association (ACRA) presents customer service skills when communicating car rental companies' needs and wants to government officials.
Read More →Operators and vendors at the International Car Rental Show reveal the biggest challenges for them and the industry in general.
Read More →Hotels have found that an uncluttered front counter and assigning all managers to "visibility posts" enhances the customer experience. Can car rental adopt these practices?
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Here's what the future of autonomous vehicles may look like and how transportation markets are evolving along the way.
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Independent car rental operators share their predictions for the industry — and how they will adapt to these anticipated advancements — in the next five to 10 years and beyond.
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The keynote presentations for this year's ICRS will address the fundamental shifts in transportation, while the seminars, roundtables, and exhibits will demonstrate ways operators can improve their businesses today.
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