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Rental Operationsby Ken Stellon March 1, 2008

Immeasurable Intuition in Employee Performance

You have the tools to measure utilization, holding costs and RPU. But how do you manage an employee with the attitude, “it’s just a rental car?”

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Rental Operationsby Chris BrownJanuary 1, 2008

Car Rental Show 2008: Think Big Picture

Learn the latest issues impacting the auto rental market. Take home tips and techniques to tackle your day-to-day problems head on. Network at the martini and coffee bar and wine-tasting reception. See you at CRS 2008!

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Rental Operationsby Dave FunstonJanuary 1, 2008

Entrepreneurs Wanted

Avis Budget’s Independent Operator Program allows you to run your own rental operation without the capital investment of a franchise.

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Rental Operationsby Michael LaPlacaJanuary 1, 2008

Graves Amendment Under Attack

The legislation that eliminated vicarious liability of owners of rented or leased vehicles has held up in most decisions. However, its constitutionality is being challenged in cases in New York and Florida.

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Rental Operationsby Kara OhngrenJanuary 1, 2008

Renting Electric

An electric vehicle rental business could serve a growing niche in vacation markets—with a network of low-speed roads, a good off-season plan and the right green marketing pitch.

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Rental Operationsby Mike KaneJanuary 1, 2008

Watch Your Back: Car Rental Scams Exposed

Scams perpetrated by renters, vendors and employees run the gamut from inventive and brazen to just plain stupid. Here is an “around-the-world” view of scams in car rental, along with tips to keep you from falling victim.

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Rental Operationsby Chris BrownNovember 1, 2007

Sixt AG: The Art of Moving People

Germany’s iconic brand is going global, bringing service-oriented car rental and the concept of fleet leasing and management to developing markets.

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Rental Operationsby Chris BrownNovember 1, 2007

Industry Forecast 2008

Rental car companies are mitigating fleet costs by transitioning to risk vehicles and increasing holding periods. Could self-service rental car kiosks be the next big thing?

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Rental Operationsby Kara OhngrenNovember 1, 2007

Car Sharing: To Tax or Not to Tax?

With extensive research showing that car sharing services are good for the environment and limit traffic congestion, should car share customers be subject to the same taxes as traditional car rental?

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Rental Operationsby Chris BrownSeptember 1, 2007

The Art of the Deal

The new consolidated rental car center in Anchorage was built within budget and opened on time using a unique business model. Can it work elsewhere?

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