Auto Rental News Magazine

Subscribe | Digital Edition

Car Rental Show Event

May 13-15, 2026 | Grapevine, Tx

MENU

Chris Brown

Associate Publisher

As associate publisher of Automotive Fleet, Auto Rental News, and Fleet Forward, Chris Brown covers all aspects of fleets, transportation, and mobility. Chris produces and emcees the annual International Car Rental Show, the largest event serving the auto rental industry worldwide. Chris also created and produces the Fleet Forward Conference.

Chris has won publishing awards for editorial excellence, including a Jesse H. Neal Award, three Folio: Eddie Awards, and three Maggie Awards. As an internationally recognized expert on fleets, auto rental, and mobility, Chris has spoken at industry events in the U.S., Brazil, Ireland, and China. Washington Post, Wall Street Journal, New York Times, and National Public Radio.

Articles•by Chris Brown•May 1, 2010

What’s Wrong (and Right) With Car Rental Customer Service?

Consumer advocate Christopher Elliott weighs in on the industry from the other side of the rental counter, including damage complaints, surprise add-on charges, car rental taxation and no-show fees.

Articles•by Chris Brown•May 1, 2010

Car Rental Show 2010: Right-sized for the Future

As the industry emerges from the recession, auto rental executives, operators and other professionals met at this year’s show ready to tackle the issues of fleet financing, lifecycle management, remarketing, utilization and no-show fees.

Articles•by Chris Brown•March 1, 2010

Rent-A-Wreck: Don't Let the Franchise System Fool You

With four years of new ownership under its belt, the venerable brand with the funny name is getting a much-needed overhaul of its franchise system. Internet reservations, higher-end cars, locations serving airports? Welcome to the new Rent-A-Wreck.

Articles•by Chris Brown•March 1, 2010

Purco v. Koenig and Its loss of Use Implications

A Colorado Appellate Court clears the way for recovery of loss of use damages and administrative fees.

Articles•by Chris Brown•March 1, 2010

Public RACs: 2009 Report Cards

Hertz, Avis Budget and Dollar Thrifty improved earnings year over year. Expect continued—if modest—improvements in 2010.

Articles•by Chris Brown•February 1, 2010

How to Thrive in the New Car Rental Landscape

The 2010 Car Rental Show is designed to give you the tools to prevail in this post-recession business climate.

Articles•by Chris Brown•January 1, 2010

Customer Service is the New Marketing

Auto Rental News went into the field to ask operators to share some low- or no-cost ways to build relationships and gain repeat customers.

Articles•by Chris Brown•January 1, 2010

Jury Awards Avis Licensee $16 Million in Breach of Contract Case

The case of Alaskan Avis licensee Robert C. Halcro versus his franchisor highlights the issues of territorial protections when a car rental competitor is acquired and operated by the same parent.

Articles•by Chris Brown•November 1, 2009

An Entrepreneur’s Story

The struggles of one independent operator highlight what is right about the car rental industry.

Articles•by Chris Brown•November 1, 2009

Rent Alert: Hertz Sues Wall Street Research Firm for Defamation

The case highlights the conflict between the rights of a Wall Street research firm to publish an opinion and the rights of a corporation to protect itself against faulty and potentially damaging analysis.