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A court-approved ADA settlement requires Hertz to add dedicated hand-control minivans, expand reservation access, and, when necessary, offer the least expensive vehicle capable of accepting hand controls.
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The case involves the privacy rights of rental car drivers who have permission to operate a vehicle but whose names are not on the rental agreement.
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Recent customer complaints, class action claims, and legislation regarding car rental electronic toll collections raise the need for best practices when it comes to education and disclosures.
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Bill Plamondon, vice president of ACRA, reflects on his more than 40 years in the industry and how ACRA has played a role in supporting the industry, especially from a legislative front.
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Transport for London didn't renew Uber's license to operate, citing various issues with the ride-hailing service. Uber's license in London expired on Sept. 30.
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American Car Rental Association (ACRA) members visited senators, congressmen, and their staffs to learn more on issues such as excise taxes, like-kind exchanges, and data control in autonomous vehicles.
Read More →Hertz and Thrifty will pay nearly $2 million to its Seattle-Tacoma International Airport employees in back pay owed under SeaTac’s minimum wage law, according to the Washington State Department of Labor & Industries.
Read More →Illinois Gov. Bruce Rauner approved the bill that removes the damage waiver cap on car rental transactions in the state.
Read More →Peer-to-peer car rental companies claim they aren't the same as traditional car rental companies.
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The American Car Rental Association (ACRA)’s fourth annual D.C. Legislative Conference will be taking place from Sept. 11 to Sept. 13. Issues being debated include car rental excise taxes, autonomous vehicles, and federal tax reform.
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Texas legislature approved HB 100, a bill that eliminates local ordinances for transportation network companies (TNCs). This legislation will help Lyft to re-enter Houston and for both Uber and Lyft to re-enter Austin, Corpus Christi, and Galveston.
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