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A court-approved ADA settlement requires Hertz to add dedicated hand-control minivans, expand reservation access, and, when necessary, offer the least expensive vehicle capable of accepting hand controls.
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The American Car Rental Association’s (ACRA) Mobility Task Force held a “Day in D.C.” to promote the car rental industry’s interest in the public policy debate on the development and deployment of autonomous vehicles.
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This year's International Car Rental Show (ICRS) addressed the shifting dynamics in transportation with a blueprint on how car rental operators can take advantage.
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As a lobbyist for the car rental industry, the American Car Rental Association (ACRA) presents customer service skills when communicating car rental companies' needs and wants to government officials.
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The proposed legislation would prohibit rental car companies from leaving visible barcodes and advertisements on vehicles, which supposedly attract thieves. But is the cure worse than the disease?
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A proposed class-action lawsuit claims the ride-hailing app manipulates the navigation data that calculates the fare amount for its users as well as the amount reported and paid to its drivers.
Read More →President Trump is proposing six weeks of paid maternity leave for women whose companies don’t offer paid time off. It's time for car rental operators to understand this plan's impact on their companies.
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The Federal Trade Commission (FTC) has approved final consent orders with CarMax, Asbury Automotive Group, and West-Herr Automotive Group, settling charges that they touted how rigorously they inspect their used cars, yet failed to adequately disclose that some of the cars were subject to unrepaired safety recalls.
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San Francisco’s City Attorney Dennis Herrera has sued the Hertz Corp. and its business partner American Traffic Solutions for charging customers the undiscounted toll rate of $7.50 — as well as up to $24.75 in extra fees — to cross the Golden Gate Bridge.
Read More →According to the Dubai Roads and Transport Authority, car rental companies are barred from keeping passports or identification cards of their customers. Additionally, new regulations on issuing permits to rental companies were announced.
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Minnesota’s Senate Tax Committee has passed a bill that would exempt carsharing from the higher tax rates charged on traditional vehicle rentals.
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