News
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
MENU
SEARCHMENUSEARCHThe International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
NP Auto Group employees and franchisees from the company’s Rent-A-Wreck, Priceless Car Rental, and Nextcar brands gathered in Las Vegas to discuss business fundamentals, market dynamics, and future tech.
Read More →
One area showing significant variation in customer experience is the vehicle pick-up process. While overall satisfaction scores are 33 points higher when customers get their vehicle in 15 minutes or less, that happens just 64% of the time.
Read More →
North Dakota’s Williston Basin International Airport has officially opened. The new airport features a quick turnaround facility and rental car parking lots to serve its three rental car vendors.
Read More →
The new branch at Oslo Airport will serve a growing base of renters looking for access to a wide range of vehicles when they travel to Norway, as well as outstanding customer service and the certainty of renting from a global company.
Read More →
Sixt received Seven Stars Awards, honoring the tourism industry, for its marketing and luxury car rental. Regine Sixt was honored for her charity Drying Little Tears.
Read More →
This hilarious exchange with a customer will be all too familiar to local rental operators.
Read More →
LAX currently averages 267,000 vehicle rentals a month, making it the second largest rental car market among airports in the U.S.
Read More →
Recognizing the world’s leading travel loyalty programs, the Frequent Traveler Awards are voted for by millions of frequent travelers.
Read More →
A web replay will be available online following the call.
Read More →
Trying to satisfy a customer with a specialty vehicle when corporate won’t give up the car illustrates the need to advocate for long-term relationships over immediate profitability.
Read More →
