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NewsSeptember 5, 2012

August Car Rental Rates Down Year Over Year

With the exception of Chicago, rates dropped an average of $9.84 for the five other cities in the survey: Boston, Miami, Houston, Seattle and Los Angeles.

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NewsSeptember 5, 2012

Rental Car Companies Challenge Arizona Tax on Car Rentals

The tax, which varies depending on if the rental is used as a replacement vehicle or not, is argued to be interfering with interstate commerce by unfairly taxing out-of-state renters.

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NewsSeptember 5, 2012

Professional of the Year Awards Deadline Announced

The Auto Rental News Professional of the Year Awards presented by American Express celebrates the auto rental industry’s customer service champions. Nominate an unsung hero on your team today.

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NewsSeptember 5, 2012

<i>ARN’s</i> Sept-Oct Magazine Is Online

In the newest issue, learn about what types of damage are recoverable, new products in car cleaning and how women at a Los Angeles-based car rental company are making their mark.

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ArticlesSeptember 4, 2012

New Products Transform Vehicle Care in Car Rental

Eco-friendly car care products not only help car rental companies protect the environment and meet regulations but also aid in cutting costs and improving the overall car wash process.

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ArticlesSeptember 4, 2012

What Types of Damage Are Recoverable in Car Rental?

Whether it’s damage to your rental car from a fallen tree, vandalism or mice chewing wires, some damage responsibility can be passed to the consumer by contract — but know your state’s statutory limitations.

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ArticlesSeptember 4, 2012

Car Rental Q&A: How Do I Capture My Call-in Customers?

Q: I am a local market operator and we recently made a significant investment in an advertising campaign. Now that the phones are ringing, what are some tips on handling those calls that will help us capture more bookings?

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NewsSeptember 4, 2012

Thrifty Car Rental of UAE Set to Increase Business in Mall Outlets

The company said that its shopping mall locations have seen a 700% increase in business over the last five years.

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NewsSeptember 4, 2012

Few Residents in Japan Report Using Car Sharing

In the survey of more than 2,000 people, only 1.1% said they had every used car sharing.

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ArticlesSeptember 4, 2012

Guest Editorial: How the November Elections Impact the Car Rental Industry

While the presidential election is the main event, it is critically important to engage in meaningful dialogues with legislators on all levels.

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