September 2013

Cover Story

Identity Theft and Car Rental

Rental cars are susceptible to being stolen through identity theft, illustrated in a recent case of 42 rental vehicles stolen through a loyalty rewards program. How do rental companies combat this growing trend in fraud?

Article

Ready to Rock

This year's rock-themed Auto Rental Summit will feature a new venue, seminars with speakers from...

Auto Rental Summit returns with a new venue, a new award, expanded networking and education and the live release of the results of the J.D. Power and Associates' Rental Car Satisfaction Study.

Article

Five Steps to Better Hiring

Finding the right fit for your team is not easy, but your ability to effectively interview and...

Finding the right fit for your team is not easy, but your ability to effectively interview and select the best talent will positively impact your bottom line, your customer's experience and your team's morale.