American Car Rental Association president Sharky Laguna is someone who runs a small business renting vans in San Francisco.
He has consoled countless customers who’ve had their belongings stolen from his vehicles. He's had his own car broken into more than once. He also has chased down thieves, helped pass a state law to make it easier to stop them, introduced new initiatives to go after fencing rings and presided over working groups, meetings and public discussions with experts. Government public relations campaigns advise drivers not to leave items in cars.
