From 2025 ICRS: ACRA Veteran Sharon Faulkner Wins ARN Impact Award
Government Affairs Executive Wins Leading Rental Car Industry Award
Robert Muhs started in the car rental industry with Avis Budget Group two years before the first International Car Rental Show.

Robert Muhs (2nd from L), vice president of government affairs for Avis Budget Group and a board director of the American Car Rental Association, received the 2026 ARN Annual Impact Award on May 13, presented by (L to R) ICRS chairman Martin Romjue, ACRA board director Gordon Reel, and ACRA Chairman Sharky Laguana during the International Car Rental Show.
Auto Rental News
Auto Rental News hailed a career deeply rooted in politics and government affairs this month when it named the winner of its Annual Impact Award.
Robert Muhs, the vice president of government affairs and counsel for Avis Budget Group, received the award May 13 for his 32 years of service to the rental car industry. That period included 10 years serving on the board of directors of the American Car Rental Association from 2015-2025, including in leadership roles.
Each year, ARN recognizes a rental car industry professional who deeply influences and improves the wider industry through commitment, hard work, and results. The ARN Annual Impact Award celebrates outstanding service to the car rental industry.
ARN gave the award during the 30th anniversary dinner celebration of the International Car Rental Show at the Gaylord Texan Resort and Convention Center in Grapevine, Texas.
“When I first met Bob, I thought he was cranky, stubborn, and very opinionated,” said ACRA Chairman Sharky Laguana at the awards ceremony. “Over the years, though, I realized something else: ‘BIAR”, Bob Is Always Right. Time and again, Bob would make a point I disagreed with, and eventually I’d realize he was absolutely right.”
Muhs, who joined Avis Budget Group in 1994, was instrumental in helping promote key pieces of legislation benefitting the car rental industry, such as the Graves Amendment and the Safe Rental Car Act. Before joining the car rental industry, Muhs worked in various state-level legislative and coordinator positions in the New York State Senate and Assembly, and worked on several presidential campaigns, including those of presidents Ronald Reagan and George H.W. Bush.
“Bob has been a stalwart defender of the industry,” Laguana added. “Through his work on ACRA’s security committee and many other efforts, he has contributed enormously to protecting and advancing the rental car industry.”
In related remarks, ACRA board colleague Gordon Reel, the vice president of government affairs at Enterprise Mobility (Enterprise Rent-A-Car), recalled how he first met Muhs 25 years ago after joining Enterprise. He praised his strong personality, conviction, and a “thoughtful, collaborative, and deeply committed” approach to the car rental industry.
“One of Bob’s greatest contributions was helping bridge divides between competing companies during critical public policy discussions,” Reel said. “At times, the industry was fragmented; Enterprise on one side, Hertz on another, with others somewhere in between. Bob often acted as the person who brought everyone together.”
Muhs worked worked tirelessly to help companies compromise, align around common interests, and move the industry forward, he said. “That ability to unify people with strong personalities and competing interests is one of Bob’s greatest legacies.”
Upon accepting the award, Muhs said, “It has been a privilege to spend more than 31 years as part of this industry and to contribute to the accomplishments we’ve achieved together. Sharky is right about one thing: the future of this industry depends on engagement and participation.
“There is still so much work to do, and I encourage everyone to get involved, become a member, and continue supporting the industry. This will be my final ICRS as I prepare for retirement and pass the torch to the next generation.”
The ARN Annual Impact Award dates to 2017, when Michael DeLorenzo of NP Auto Group became its first recipient. The award evolved from the Russell Bruno Award, which started in 2004. Bruno was a former Hertz executive, insurance company owner, and founder of an association that preceded today’s ACRA.
Muhs won the Russell Bruno Award in 2016.
More Rental Operations

U.S. Business Travel Car Rental Rates Forecast to Rise Up to 2%
Improved fleet supply should limit pricing gains in 2026-27, while insurance, repair costs, and softer residual values continue to pressure rental operations, according to Amex GBT.
Read More →
Sixt Revenue Tops $2.4 Billion in First Half of 2026
Sixt’s first-half revenue surpassed $2.4 billion for the first time as demand outpaced fleet growth, lifting utilization and earnings despite weaker consumer sentiment in North America.
Read More →
In Memoriam: Bobby Klyce, Avis Licensee Legend
The longtime Birmingham Avis operator and 2018 Auto Rental News Impact Award recipient was remembered as an advocate for independent licensees and the broader car rental industry.
Read More →How to Build Custom Fleet Tools With AI and Vibe Coding [Webinar]
A new Automotive Fleet webinar explores how fleet managers are using AI and vibe coding to automate routine work and create simple operational tools without traditional programming skills.
Read More →
Car Rental Rates Forecast to Rise 3.6% in 2026 Before Easing in 2027
Car rental rates are projected to rise less than airfares and hotel rates in 2026, then become the only major travel category forecast to decline in 2027, according to projections from GBTA and ALTOUR.
Read More →
Avis Cuts Fleet as Summer Demand Trails Expectations
Avis Budget Group increased second-quarter earnings despite lower Americas revenue and softer-than-expected summer demand. The company also expanded Avis First and advanced its autonomous fleet operations with Waymo.
Read More →
Why Bookings Are Only the Start of the Rental Day
A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.
Read More →
This Is the Oldest Car Rental Advertisement You’ll Ever See
This ad for Saunders Drive it Yourself, believed to be the first car rental company in the U.S., was found in an Omaha phone book from 1926.
Read More →
The Desk Upsell Is Costing Operators More Than it Earns
Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.
Read More →
U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius
The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.
Read More →
