Avis and Budget customers in Florida who rented cars between March and September 2008 will receive refunds for fees charged for Plate Pass service on days they did not use the service, according to the South Florida Business Journal. The deal between the companies and Florida’s attorney general was announced Dec. 15. Customers had alleged that the two car rental companies did not clearly inform them about the use of a toll plaza Plate Pass.
With the Plate Pass, auto renters can avoid lines at state toll plazas and receive a bill for the amount of the tolls. A small service fee is also added.











