Auto Rental News
MenuMENU
SearchSEARCH

Enterprise's Taylor Addresses Racial Discrimination, Need to Spur Change

After weeks of discussions with Black colleagues across the organization, Enterprise's CEO Chrissy Taylor announced more funding for diversity training and community development, paid time off for employees to volunteer for community causes and other endeavors.

June 17, 2020
Enterprise's Taylor Addresses Racial Discrimination, Need to Spur Change

A protestor wears an American flag with the names of Black people who have been killed in the U.S.

Photo by Michaela Kwoka-Coleman.

3 min to read


Racism, discrimination and injustice have no place in our world. Enterprise Holdings President and CEO Chrissy Taylor shared the below statement regarding some of the initial steps we’re taking to fight for real, lasting change – both inside and outside our organization.

The senseless deaths of Ahmaud Arbery, Breonna Taylor and George Floyd, as well as other instances of racial injustice affecting our communities — mostly, members of Black communities – have left us feeling angry, frustrated and sad.

Ad Loading...

And while we’ve put meaningful focus into equality and diversity at Enterprise Holdings through community support, training and development, mentorship programs, forums and volunteerism, this moment is only elevating our desire to work toward real and lasting change.

Over the last several weeks, we’ve done a lot of listening and opened a much-needed dialogue with colleagues from across our company.

The discussions have been raw, candid and impactful.

In one of my conversations with a Black colleague, he expressed his fear. Fear that George Floyd could have been him. Or his son.

I can’t begin to comprehend the pain, fear and exhaustion that he and many others feel as a result of the way the Black community is too often treated in our society.

Ad Loading...

I want Black colleagues, customers and community members to know – you matter. Your life matters. Black lives matter. Racism, discrimination and injustice have no place in our society and cannot be tolerated in any form. And now is the time for action.

Action is an area where we must do more as a company as well. And I commit that at Enterprise Holdings we will do just that.

As a start, last week our Foundation allocated nearly $1 million for our colleagues to distribute to non-profits supporting social and racial equity efforts to help create positive change in the communities where we live and work. And we have plans to announce additional funding in the weeks to come to support other local organizations committed to fighting injustice.

We’ve launched a new global program — My purpose. My time. — that will provide our employees with paid time off so they can personally volunteer and serve local community causes that are most important to them.

We’re also enhancing our Open Minds | Open Doors diversity and inclusion curriculum that is incorporated into every step of career development at Enterprise Holdings. We’re creating more focus on topics impacting our colleagues, and more tangible solutions and training on how best to address critical conversations, inclusive leadership and unconscious bias.

Ad Loading...

This is just a very early start to the development of specific actions that follow our commitments. As a society, we have a lot of work to do … a lot of listening to do … a lot of learning to do. And as a company, we know we need to do the same.

We’ll continue to have the tough conversations and to do the hard work, investing the time and resources in the weeks, months and years to come.

It won’t be quick. It won’t be easy. But it’s how we can begin to bring positive, real and lasting change – both inside and outside our own organization.

More Rental Operations

A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A black Audi SUV superimposed on a historic scene from downtown Tashkent, Uzbekistan.

Carwiz Sets Up Rental Operations In Central Asia

The global franchise operation reaches a first in its rental fleet portfolio with new service in Uzbekistan.

Read More →
Ad Loading...
A raging brushfire in the countryside.
Rental Operationsby Martin RomjueApril 30, 2026

Where Rental Fleets Must Adjust To Shifting Catastrophe Risks

West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.

Read More →
ARN Industry Newsmakers thumbnail page with ARN and ICRS logos and shots of Nick DiPrima and Martin Romjue
Rental Operationsby Martin RomjueApril 27, 2026

Using AI To Find Rental Car Damage

Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.

Read More →
Photo of CEO Krešimir Dobrilović against a gray modernist crooked-tile mural display.

Carwiz Opens Car Rental Service In Panama

A Carwiz partner in Puerto Rico is taking on the Panama franchise with operations in the nation's largest airport.

Read More →
Ad Loading...
A world map with Flexways logo and new locations headline.

Flexways Opens 10 Locations Among Franchise, Affiliate Rental Networks

The integrated business model combines each operator’s local expertise with international standards to boost sales.

Read More →
Photo of a suitcase, passport, and smartphone.

Traveler Customer Satisfaction Up This Year Data Study Shows

The study looks at customer analytics to size up performance in car rentals, rideshare, airlines, lodging, and OTAs.

Read More →
A rental car between two placards showing a symbolic revenue increase from $300 to $1600.

New Consulting Company Ready To Boost Point-of-Sale Revenue

Revcuity, an outgrowth of Frontline Performance Group, aims to help clients capture more revenue moments with face-to-face customers, including in the car rental space.

Read More →
Ad Loading...
Martin Romjue stands at conference stage podium close to a dangling, glistening chandelier.
Rental Operationsby StaffApril 15, 2026

Meet The (Semi-New) ARN Editor

Martin Romjue has been editing and reporting for ARN since 2023 and fully transitioned to the role of chairman of the International Car Rental Show in 2026.

Read More →
Ad Loading...