Ford Escape, C-Max Recalled for Air Bags, Door Handles
The automaker is issuing two separate recalls, both of which affect 2013-2014 Ford Escape crossover SUVs.

Photo of 2014 Ford Escape courtesy of Ford Motor Co.

Photo of 2014 Ford Escape courtesy of Ford Motor Co.
In two separate actions, Ford Motor Co. is recalling 2013-2014 model-year Escapes and C-Max hybrids in North America to address problems related to air bags and door handles.
In one action, Ford is recalling 692,487 2013-2014 model-year Escape SUV crossovers and C-Max hybrids to fix a potential software glitch. This issue might delay deployment of some air bags during a rollover crash. Of these recalled vehicles, about 591,000 were sold in the U.S. About 78,000 are in Canada and about 19,500 are in Mexico. To remedy this problem, dealers will reprogram the restraint control module.
In a separate action, Ford is also recalling 692,744 2013-2014-MY Escapes that may have faulty door handles. These handles might prevent the doors from latching properly, posing a safety risk when the car is in motion. Dealers will inspect the door handles and reposition them if necessary. About 580,000 of these Escapes are in the U.S. More than 89,500 are in Canada, and nearly 20,000 are in Mexico.
The majority of the recalled Escapes are at risk for both problems – the air bag software glitch and the faulty door handle.
Vehicle owners can reach Ford at 1-800-392-3673.
Originally posted on Automotive Fleet
More Rental Operations

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →
U-Save Continues Dominican Republic Expansion with Launch in Punta Cana
The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.
Read More →
When AI Books the Rental Car, Who Controls the Sale?
As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)
Read More →
European Booked Car Rental Rates Fell 5%, Results Varied by Country
Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.
Read More →Is It Time to Rethink Rental Categories?
As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.
Read More →
