In Memoriam: Charles Plimpton, Hertz Franchise Owner
Charles Plimpton, a Hertz franchise owner, died on Jan. 21 in Virginia Beach, Va., after a battle with cancer.
Charles Plimpton.
Charles Plimpton.
Charles Plimpton, a Hertz franchise owner, died on Jan. 21 in Virginia Beach, Va., after a battle with cancer.
After serving in the Navy during the Korean War, Plimpton got his start in the car rental industry in Chicago and was later promoted to vice president and regional manager for Hertz in the Northeast.
In 1974, Plimpton acquired the Norfolk, Va., Hertz franchise. After 26 years of operating the franchise, Hertz Corp. purchased it from Plimpton in 2000. At that time, Plimpton’s licensee was the second largest single location licensee in the Hertz U.S. network.
“Car rental demand in Norfolk is strong, and we are committed to maintaining the high level of customer service and community involvement provided for 26 years by Chuck Plimpton under the Hertz brand,” Joseph R. Nothwang, former Hertz president, vehicle rental and leasing, Americas and Pacific, said in a 2000 Hertz press release.
Plimpton was active in his community and supported nonprofits like the Hampton Roads Community Foundation and the Society for the Prevention of Cruelty to Animals (SPCA).
More Rental Operations
Clean on Paper: Red Flags in Exotic Car Rental Verification
A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
Read More →
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →