Lawsuit Averted at Chicago O’Hare Airport
The issues revolved around the financing of the anticipated consolidated rental car facility at O’Hare and the renovation of the airport transit system.
Rental car companies Hertz, Avis, Enterprise and Dollar Thrifty Automotive Group sued the city of Chicago and its Department of Aviation in response to a “do-or-die” public bid process by Chicago O’Hare Airport. The issues revolved around the financing of the anticipated consolidated rental car facility at O’Hare and the renovation of the airport transit system (ATS).
The rental companies (RACs) either had to enter into the city’s “non-negotiable lease and concession agreement” that required collecting customer facility charges (CFCs) to pay for the renovation or forfeit their on-airport business at O’Hare, according to the lawsuit filed on May 22 in Cook County Circuit Court. The rental companies claimed that the city of Chicago unlawfully altered lease practices in order to cover the costs of the project, which have run far over budget.
The complaint maintained that the city’s bidding process required that plaintiffs not only commit to the usual minimum guarantee and percentage of revenues, but also act as a guarantor for many potential unknown construction, debt and operating costs, as well as collect a CFC.
However, as of yesterday, the rental car industry and the Chicago Department of Aviation announced a settlement in this joint statement:
“Working together, the rental car industry and the Chicago Department of Aviation have resolved the outstanding issues related to the financing and development of the proposed consolidated rental car facility and modernization of the Automated Transit System at O’Hare International Airport. We have developed sustainable frameworks for these projects that address the City’s modernization goals while supporting the needs of visitors, tourists and business travelers alike. We look forward to collaborating to develop a first-class facility that benefits rental car customers and the City’s vibrant travel economy.”
More Rental Operations

Avis Cuts Fleet as Summer Demand Trails Expectations
Avis Budget Group increased second-quarter earnings despite lower Americas revenue and softer-than-expected summer demand. The company also expanded Avis First and advanced its autonomous fleet operations with Waymo.
Read More →
Why Bookings Are Only the Start of the Rental Day
A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.
Read More →
This Is the Oldest Car Rental Advertisement You’ll Ever See
This ad for Saunders Drive it Yourself, believed to be the first car rental company in the U.S., was found in an Omaha phone book from 1926.
Read More →
The Desk Upsell Is Costing Operators More Than it Earns
Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.
Read More →
U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius
The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.
Read More →
Global Carsharing Fleet Projected to Reach 768,000 Vehicles By 2030
A new Berg Insight forecast outlines several business models driving the projected growth in public carsharing worldwide through 2029.
Read More →
Rental Car Fleet Sales Show Mid-Year Strength
June gains ensured rental fleets closed out the first half of 2026 in positive territory.
Read More →
Surprice Mobility Opens Corporate Rental Station at Milan Malpensa Airport
The Milan opening is part of Surprice Mobility's broader strategy to expand its corporate operations while increasing the use of technology across its network.
Read More →
Brazilian Executive MBA Targets Growing Domestic Rental Car Industry
Rental car companies face a unique combination of challenges that are rarely addressed in traditional programs.
Read More →
Green Motion Expands Into Japan With Master Franchise Agreement
Japan's tourism industry, business travel market, and demand for vehicle rental services are reasons the country represents an important market for the company.
Read More →
