Free2move Acquires Share Now

Free2move's carsharing service allows customers to rent a car by the minute, hour, day, or month.

The carsharing company expands its mobility business by acquiring Share Now, adding 14 European cities to Free2move’s seven existing mobility hubs in the U.S. and Europe. Here's what the move means for the company's larger strategy.

Car Rental Customer Satisfaction Drops

In a study of major car rental brands, satisfaction dipped 1.3% to an ACSI score of 75 (out of...

Customer satisfaction in the car rental, airline, and hotel industries all decreased, according to a recent travel study by the American Customer Satisfaction Index. Online travel agencies are the only industry to improve customer satisfaction.

In Memoriam: Bob Farrow

Throughout his career, Farrow worked with several of the rental giants, and spent time in the...

Four-decade automotive veteran, Bob Farrow passed away on April 20, 2022, after a brave but short battle against pancreatic cancer. He most recently ran his own firm, BFC Management Consulting.

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