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Rental Operationsby StaffMay 9, 2012

Ex-convict Schemes Against Car Rental Owner in Saipan

A man allegedly stole $500 from QQ Car Rental owner after agreeing to help him recover items stolen from four of his customers.

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Rental Operationsby StaffMay 9, 2012

Off-airport Operators in Las Vegas Must Pay Shuttle Bus Fee

After complaints that off-airport operators were being unfairly subsidized for using the shuttle bus as their revenues grow, the Clark County Aviation Director ruled that off-airport operators must also pay the shuttle bus fee.

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Rental Operationsby StaffMay 9, 2012

High Life Auto Rental Receives 2012 Best of Scottsdale Award

This is the car rental operator's second consecutive year winning the award.

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Rental Operationsby StaffMay 9, 2012

Proposed San Mateo County Tax Hike Could Decrease Travel in the Area

The U.S. Travel Association reveals damaging survey results of a new tax hike that would affect travelers to San Francisco.

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Rental Operationsby StaffMay 9, 2012

Dollar Thrifty Reports Record Q1 Profit

Net income surges on a strong used car market, an increase in rental days and utilization, partially offset by declines in revenue per day.

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Rental Operationsby StaffMay 7, 2012

Car Rental Websites Ranked for Customer Experience and Technical Quality

Thrifty.com won first for overall technical quality, while Travelocity.com took first place for overall customer experience. The survey looked at 10 websites in the car rental industry that included both opaque and car rental company websites.

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Rental Operationsby StaffMay 7, 2012

Survey Shows Strong Car Rental Rates through Summer

Average rate quotes at six major locations in April increased in the second and third weeks but fell back below $40 in the fourth week.

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Rental Operationsby StaffMay 7, 2012

Customer Complains About Lack of Spare in Rental Car

As manufacturers make spare tires optional and tire inflator and sealant kits standard, customers may blame the rental agency for not disclosing that there was no spare tire in the vehicle, such as this Dollar customer who also wants to be reimbursed for loss of use.

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Rental Operationsby StaffMay 7, 2012

Europcar’s Summer Discount Offers Up to 40% Off

The reservation must be made for between May 31 and Aug. 31 in order to receive the discount.

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Legal & Legislativeby StaffMay 7, 2012

Sen. Boxer Urges Car Rental Majors to Sign Recall Pledge

Sen. Barbara Boxer of California sent letters to the four major car rental companies May 7, asking them to agree to a vehicle safety recall pledge.

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