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NewsFebruary 7, 2017

The Yelp Conundrum: Responding to Negative, False Online Reviews

Alaska Auto Rental received a negative Yelp review from a person whose information was demonstrably false. As a business owner, how do you respond?

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NewsJune 15, 2016

National Offers Chance to Win VIP Package to Ryder Cup

National Car Rental, the official rental car of the PGA of America and an Official Partner of the 2016 Ryder Cup, is offering a chance to win a two-person VIP package to the 2016 Ryder Cup.

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ArticlesJanuary 29, 2016

Recruiting, Retaining and Understanding the Millennial Workforce

In order to engage millennial hires, your strategy should not only include social media recruitment, but also ways to foster your company's culture while managing it on the outside.

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NewsDecember 28, 2015

Top 10 Features of 2015 on Auto Rental News

Carsharing, leasing and technology were popular topics among the most read feature stories on AutoRentalNews.com during 2015.

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NewsDecember 2, 2015

Super Cheap Car Rental Announces Winner of Contest

Super Cheap Car Rental has announced the winner of its “Not So New Car Rental Giveaway Contest.” Sarah Jane Cass received the 2006 Toyota Corolla.

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NewsJune 2, 2015

Customer Service: Phone Calls Top Social Media, Email

Although social media continues to grow in volume each month, phone inquiries are still the most popular form of communication for Enterprise Holdings’ car rental customers.

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ArticlesMay 7, 2015

Car Rental Q&A: Tips for Starting a Company Blog?

A car rental operator asks for tips on how to start a company blog. Blogs can be a cost-effective way to drive traffic to your website, especially if you share the blogs through social media channels.

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ArticlesCover Storyby Amy HercherMay 7, 2015

How Rental Companies Stay Engaged on Social Media

Several car rental operators share details on what has helped them interact and stay connected with social media users.

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Articlesby Amy HercherMay 7, 2015

Avoiding Social Media Mistakes

When developing your company's social media plan, it's important to focus on user engagement and brand monitoring, as well as being open to professional guidance.

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Articlesby Amy HercherMay 7, 2015

Which Social Media Channels Best Fit Your Company?

With a growing number of platforms to choose from, it's important to focus on those that can bring the most user engagement and brand recognition.

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