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Articlesby Amy HercherDecember 28, 2016

How to Reduce the Risk of Auto Rental Chargebacks

Suresh Dakshina, president of Chargeback Gurus, shares insight on why auto rental companies can be susceptible to chargebacks and tips to lessen the risk.

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ArticlesMay 12, 2014

Car Rental Q&A: How Can My Rental Company Prevent Credit Card Fraud?

Kraig Palmer, a detective with the California Highway Patrol/San Diego Regional Auto Theft Task Force (RATT), provides tips for car rental companies to recognize whether a credit card is manufactured or altered.

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ArticlesMay 12, 2014

In Your Own Words: Operators Manage Security Issues

From lot thefts and employee scams to fuel fraud, car rental operators share their security issues and how they solved them.

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ArticlesMarch 11, 2014

Damage Claims: An Accident Waiting to Happen

We need to self-regulate the damage claims process before legislators do it for us.

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ArticlesCover StorySeptember 11, 2013

Identity Theft and Car Rental

Rental cars are susceptible to being stolen through identity theft, illustrated in a recent case of 42 rental vehicles stolen through a loyalty rewards program. How do rental companies combat this growing trend in fraud?

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