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The annual American Car Rental Association conference in Washington, D.C., provided industry leaders and operators a deep primer on the legislative and regulatory outlook.
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AI innovation comes with heavy responsibility. Know the risk and liabilities before adding user-accessible AI tools in rental car businesses.
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Rental companies operating in California must exercise caution when collecting data, as in-vehicle data collection can lead to legal complications.
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Recent legal trends affecting car rental operators include qualifying drivers, records compliance, and privacy laws.
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The car rental giant will pay $168 million, resolving 95% of its hundreds of claims relating to vehicle theft reporting.
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Recent cases in Florida came to differing conclusions, though legislation was enacted to address one of them.
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As technologies such as telematics and electric vehicles constantly evolve, car rental companies must keep up with changing legalities surrounding state rental laws, privacy considerations, and customer disclosures.
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The court case represented 230 Hertz customers who claim they were wrongly accused and arrested. Most of the cases appear to have been created by Hertz's computer system that wasn't able to locate a car or if a customer's payment didn't go through.
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