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Rentalcars Connect Takes Pulse of Travel Industry

When asked about the role big data would play in their business over the next few years, 82% of partners said that it could help provide useful insight into customer behavior and improve the customer journey, alongside automation of processes (56%) and facilitating flexible pricing structures for products and services (58%).

Ride Hailing Continues to Top Car Rental in Business Travel

According to the Certify SpendSmart Report for Q3 2016, ride hailing (Uber, Lyft) now accounts for 52% of total ground transportation transactions — taxi, car rental, and ride hailing — while car rental accounts for 36%. Ride hailing is up from 46% in Q2.