The final day examined whether the car rental industry has turned the corner to meet next year’s challenges. The answer is not about the current travel outlook, which still isn’t pretty. It’s about how car rental companies are reacting to meet those conditions.
Jennifer Corwin and Michael Taylor’s keynote address, “Car Rental and the Customer Experience in the Reset and Recovery Phases,” will convene on Nov. 2 at 9 am PST.
ICRS Experience, convening online Oct. 19 to 23, will be a forum for industry advocacy, sharing best practices, and connecting car rental operators with solutions for a path forward.
Presented by Jim Schalberg of Auto Rental Solutions, the Center for International Rental Automotive Standards certification course helps to equip car rental employees with the knowledge and tools needed for success in the car rental industry.
The closing keynote address at the 2020 International Car Rental Show will convene a panel of eight car rental operators who shaped the business as we know it today.
The educational agenda at the 2020 International Car Rental Show will help attendees better understand and serve their customers in an increasingly digital and mobile age.
“La Reunión Latinoamericana,” dedicated specifically for operators serving Central America, South America, and the Caribbean, returns to ICRS with seminars on service vs. sales, new mobility models in Latin America, and how artificial intelligence is automating car rental processes.
The educational agenda at the 2020 International Car Rental Show will deliver best practices in fleet management for today’s operations while demonstrating how fleet expertise can be leveraged in new business models.
What can attendees expect at the 2020 ICRS, celebrating 25 years?
Fabrizio Ruggiero, deputy CEO, Europcar Mobility Group will deliver the keynote address at the 2020 International Car Rental Show.