Related: ICRS Keynote Speaker Breaks Barriers to Overcome Adversity
ICRS 2024: AI for Car Rental
This seminar will allow attendees to interact with a live chatbot to understand how AI can handle complex customer service issues and provide opportunities for 24/7 access.

Attendees will get the opportunity to interact with a live chatbot to understand how AI could help their car rental business.
Graphic: Bobit
Want to learn more about potentially using AI in your car rental facility? This interactive seminar is a great way to learn more about AI and how it could be helpful to your rental car business.
This International Car Rental Show seminar will explore how AI could transform car rental, by starting with a discussion of general theories and leading to specific-use cases.
Then attendees will get the chance to interact with a live chatbot to understand how AI can handle more complex customer service interactions, with opportunities for 24/7 access, improved CSI, and more efficient use of their team members.
The discussion will feature Vassilis Devletoglou as a panelist. Serving as the founder and managing director of Wheels Car Rental System, Devletoglou has focused on the user experience and technology in the car rental and mobility industry.
The “AI for Car Rental” seminar will be moderated by Martin Romjue, Bobit Fleet Group managing editor and Auto Rental News managing editor
The International Car Rental Show will be held April 15-17, 2024, at Horseshoe Las Vegas. Registration is open, and early bird pricing ends March 15.
More Rental Operations

Clean on Paper: Red Flags in Exotic Car Rental Verification
A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
Read More →
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
