The U.S. Department of Homeland Security (DHS) released an updated “essential infrastructure workforce” guidance document that specifically lists car rental as an essential business activity during the public health emergency. 

"Functioning critical infrastructure is imperative during the response to the COVID-19 emergency for both public health and safety as well as community well-being," the announcement says. "Certain critical infrastructure industries have a special responsibility in these times to continue operations."

While this DHS document is not binding on other federal agencies or on state or local governments, it is an important tool to reference if government officials question your company’s continued operation during the pandemic. The American Car Rental Association (ACRA) has updated its one-pager on essential business activities to reference the DHS guidance.

"Especially in times of crisis, the vehicle rental industry meets local and often urgent transportation needs for first responders, health-care workers, and other social-support services such as home-care professionals, food banks, and elder-care services," ACRA has said.