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While app-based and contactless rentals have increased during this pandemic, your customers still want and need to engage at your location. How well you interact sets your business apart.
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During the pandemic slowdown, Tom Mellett has been trading the car rental desk for his single-engine plane: “It gives me time to reflect on what we should be grateful for.”
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Operators shouldn’t change normal procedures because they’re starting to feel the pressure to make tires roll.
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With the return of the Great American Road Trip, here are steps car rental operators can take to meet these travelers’ needs and protect their fleet.
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The largest windfalls from autonomous services won’t come from making driverless cars or advertising in them. Look instead to what Google does best when disrupting and democratizing technology.
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The founder of a car rental marketplace serving UAE shares the lessons he is learning from the COVID-19 pandemic, and what he believes the car rental industry in general can learn too.
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Insurance companies are making a lot of accommodations that would previously have been unheard of and you’ll never know if you don’t ask.
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We asked eight experts from the travel, transportation, and mobility spectrums: Will the pandemic accelerate certain mobility options, or will latent hesitancies exist from a health/safety standpoint that will dampen the market for a long time?
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Right now, a card on the dash saying “this vehicle has been hygienically cleaned” means a lot more than a five-star user rating. Looking past the pandemic, this brief cessation of non-essential travel might produce even greater change.
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With high-profile closures and pullbacks in 2019, the North American carsharing market looks to new market opportunities. But can it grow past its traditional base?
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