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Chris Brown

Associate Publisher

As associate publisher of Automotive Fleet, Auto Rental News, and Fleet Forward, Chris Brown covers all aspects of fleets, transportation, and mobility. Chris produces and emcees the annual International Car Rental Show, the largest event serving the auto rental industry worldwide. Chris also created and produces the Fleet Forward Conference. 

Chris has won publishing awards for editorial excellence, including a Jesse H. Neal Award, three Folio: Eddie Awards, and three Maggie Awards. As an internationally recognized expert on fleets, auto rental, and mobility, Chris has spoken at industry events in the U.S., Brazil, Ireland, and China. Washington Post, Wall Street Journal, New York Times, and National Public Radio.

thumbnail what does it take to succeed in b2b rentals
Videos•by Chris Brown•October 12, 2026

What Does It Take to Succeed in B2B Rentals?

The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.

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Photo of Ana Laborde and world map
News•by Chris Brown•October 12, 2026

NPR Builds on International Partnerships to Grow Rental Bookings

With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.

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rental fleet sales 2026 over 2025 through September
News•by Chris Brown•October 7, 2026

September Rental Fleet Sales Jump 22.5%, Narrowing Year-to-Date Decline

Comparable rental fleet sales remained 1.8% below 2025 through September, as a stronger month cut the year-to-date shortfall by more than half.

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Rental car agent shows woman her choice of rental car
News•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

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montage of event photos
Photo Galleries•by Chris Brown•October 5, 2026

ACRA 2026 Annual DC Industry & Policy Conference in Photos

Car rental made its voice heard on Capitol Hill Sept. 22-25.

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Four ACRA members stand in front of U.S. Capitol
Auto Rental Focus•by Chris Brown•September 26, 2026

What Happens During a “Day on the Hill?”

Walking into a congressional office to discuss legislation certainly is outside the normal workday for most of us. But it’s a worthy, fun, and meaningful experience.

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plane, palm trees, car rental sign
News•by Chris Brown•September 15, 2026

Palm Beach Airport Code Change Creates Car Rental Distribution Gap

A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.

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thumbnail of Chris Brown and Mike DeLorenzo with title Time to Rethink Rental Categories?
Videos•by Chris Brown•September 8, 2026

Is It Time to Rethink Rental Categories?

As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.

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two fingers separate by an inch with text "your room for error."
Digital Cover Features•by Chris Brown•September 1, 2026

Three Years Later, Car Rental Has a Smaller Margin for Error

In my return to writing about the day-to-day challenges of car rental, I have a few observations about shrinking vehicle mix, changing customer base, and the incessant hunt for new efficiencies.

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ADA legal manual and key exchange
News•by Chris Brown•August 31, 2026

Hertz Settlement Expands Hand-Control Rental Vehicle Availability

A court-approved ADA settlement requires Hertz to add dedicated hand-control minivans, expand reservation access, and, when necessary, offer the least expensive vehicle capable of accepting hand controls.

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