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A court-approved ADA settlement requires Hertz to add dedicated hand-control minivans, expand reservation access, and, when necessary, offer the least expensive vehicle capable of accepting hand controls.
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ACRA President Sharky Laguana details his harrowing experience trying to retrieve a stolen rental van from his fleet and how he pursued a long-term solution.
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Sharon Faulkner, who recently stepped down as executive director of the American Car Rental Association for a new role, explains why rental car operators should find the time to support regulatory policies and approaches that benefit all businesses.
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At the International Car Rental Show, ARN managing editor Martin Romjue welcomed ACRA executive director Don Lefeve to his first ICRS conference, and the two discussed plans ahead.
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Known for the “Fitz Way,” the star salesman-turned entrepreneur instilled new auto business practices before they became commonplace.
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An experienced tech executive and vehicle association president will lead the American Car Rental Association and support its policy and advocacy efforts in Washington, D.C. and beyond.
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2025 ARN Fact Book: Data integrity, lowball rates, government regulations, and online booking portals rank as primary areas of concern among car rental operators.
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2025 ARN Fact Book ACRA Column: The technology, lower costs, and energy improvements of future electric vehicles will make them too good to turn down. Rental fleets should prepare now.
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Auto Rental News 2025 Fact Book: The future may not be entirely predictable, but plenty of factors today trigger results and consequences for tomorrow.
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The International Car Rental Show is accepting proposals for its content as it opens the Call for Papers period.
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The annual American Car Rental Association conference in Washington, D.C., provided industry leaders and operators a deep primer on the legislative and regulatory outlook.
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