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LOR overall continues to trend downward, but ongoing market and economic conditions could affect future results while the industry deals with staffing and productivity challenges.
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Millennials will one day constitute your largest customer base. Reaching them entails a diversified product offering, social interaction, streamlining the rental process, and marketing the experience.
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Rental companies can maintain relationships with past customers by keeping up with communication, offering incentives to rent again, and continuing to improve the customer experience.
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Some 600,000 to 1 million vehicles were severely damaged or lost as a result of Hurricanes Irma and Harvey, resulting in a spike in vehicle sales and buoyed depreciation.
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At the end of a rental or reservation call, a rental agent should always ask to book future rentals.
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Bill Plamondon, vice president of ACRA, reflects on his more than 40 years in the industry and how ACRA has played a role in supporting the industry, especially from a legislative front.
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This carsharing trend in condo complexes reduces parking spaces to increase buildable units, while on-demand self-service technology makes operating a private carsharing business more cost-effective for the building owner.
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The recall covers an estimated 28,600 compact SUVs in the 2018 model year.
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The inaugural 2017 Fleet Forward Conference took place from Nov. 7 to 8 at Miami Hilton Downtown.
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Enterprise Holdings will recognize 14 automotive auction partners with its 2017 Auction Achievement Awards.
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This Friday, Sixt Rent-a-Car will welcome Erich Sixt, CEO of Sixt SE, to its new North American corporate headquarters in Fort Lauderdale.
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