Avis Budget Group Launches First Mobility Lab in Kansas City
The initiative includes fleet of 5,000 connected cars in more than 20 Avis Car Rental locations throughout the greater Kansas City area.
by Staff
December 6, 2017
Photo via Raysonho/Wikimedia.
2 min to read
Photo via Raysonho/Wikimedia.
Avis Budget Group, Inc. announced it is launching its first “Mobility Lab” of fully connected devices and operations in Kansas City, Mo.
Comprising more than 20 Avis Car Rental locations, including the Kansas City International Airport, and Eppley Airfield and Lincoln Airport in Nebraska, the Mobility Lab features a fleet of 5,000 connected vehicles.
Ad Loading...
The Mobility Lab experience allows customers to complete the entire car rental experience from their smartphones. Through integration with the Avis mobile app, customers can make, change and manage reservations, extend rentals and lock or unlock car doors.
Additionally, the vehicle connectivity allows for seamless communication with the company’s fleet management platform. The Mobility Lab will provide real-time inventory counts, mileage management and automated maintenance notifications.
The Mobility Lab is a test as Avis attempts to expand its fleet of connected vehicles. The company previously announced plans to expand to more than 100,000 total connected cars by early 2018, and has committed to operating a fully global fleet by 2020.
"Our Mobility Lab in the greater Kansas City area extends our next-generation mobility initiatives," Larry De Shon, president and chief executive officer of Avis Budget Group, said. "The steps we're taking with connected car and smart technologies will increase customer satisfaction as well as reduce operational costs in the near term, while also preparing us to meet the evolving needs of consumers, entrepreneurs, corporations and governments, like the City of Kansas City, a recognized global leader for its Smart City advancements."
West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.
Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.
Revcuity, an outgrowth of Frontline Performance Group, aims to help clients capture more revenue moments with face-to-face customers, including in the car rental space.
Martin Romjue has been editing and reporting for ARN since 2023 and fully transitioned to the role of chairman of the International Car Rental Show in 2026.