Auto Rental News
MenuMENU
SearchSEARCH

Watchdog Groups Call for Rental Car Data Protection

According to a joint statement issued today, Consumer Watchdog joined Privacy International and other public interest groups in an international call for car rental companies to protect the privacy of driver and passenger data their rented vehicles collect.

by Staff
December 6, 2017
Watchdog Groups Call for Rental Car Data Protection

Photo courtesy of Pixabay.

2 min to read


According to a joint statement issued today, Consumer Watchdog joined Privacy International and other public interest groups in an international call for car rental companies to protect the privacy of driver and passenger data their rented vehicles collect.

Photo courtesy of Pixabay.

"Today's cars are little more than rolling computers that amass huge amounts of information," said John M. Simpson, Consumer Watchdog's privacy and technology project director.  "When you rent a car, you must have the right to control how that extremely revealing data is used."

Privacy International, Consumer Watchdog and the other groups sent joint letters to rental car companies and auto manufacturers telling them that:

•    Car rental companies and carshare services should delete driver and passenger information when drivers return cars.
•    They should provide clear and simple instructions to customers about how they can delete their personal data, as well as any passenger's data.
•    Car rental companies and carshare services should minimize their data processing and only process personal data with driver/passenger unambiguous consent, or if strictly necessary for the delivery of the service.
•    They should adopt privacy-by-design, including taking measures to protect personal data from unauthorized access.
•    Car manufacturers should also make removal of all personal data clear and simple for drivers and passengers to do, with a data deletion button.

The groups' letters came after an in-depth study, "Connected Cars: What Happens to Our Data on Rental Cars," by the London-based Privacy International.  The report was also given to the United Kingdom's Information Commissioner.

The report noted:
"The car industry is undergoing seismic change. Autonomous vehicles grab the headlines. Yet in conversations around the Internet of Things, the increasingly connected nature of transportation receives insufficient attention. The focus is on the home and work place. Yet cars, still considered private places, are the next gold rush for data miners, with a variety of different companies hungry for your data. Thus, there are a wide variety of privacy-related implications of connected cars, from those that are super connected, to those with basic infotainment systems."

Read Privacy International's research report here.

More Rental Operations

Globe image with Text: GBTA Business Travel Forecast

Car Rental Rates Forecast to Rise 3.6% in 2026 Before Easing in 2027

Car rental rates are projected to rise less than airfares and hotel rates in 2026, then become the only major travel category forecast to decline in 2027, according to projections from GBTA and ALTOUR.

Read More →
Car rental sign with financial graph in background
Rental Operationsby Chris BrownAugust 2, 2026

Avis Cuts Fleet as Summer Demand Trails Expectations

Avis Budget Group increased second-quarter earnings despite lower Americas revenue and softer-than-expected summer demand. The company also expanded Avis First and advanced its autonomous fleet operations with Waymo.

Read More →
car rental booking engine on computer screen with text: Bookings aren't the whole story
Rental OperationsAugust 1, 2026

Why Bookings Are Only the Start of the Rental Day

A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.

Read More →
Ad Loading...
Rental Operationsby Chris BrownJuly 31, 2026

This Is the Oldest Car Rental Advertisement You’ll Ever See

This ad for Saunders Drive it Yourself, believed to be the first car rental company in the U.S., was found in an Omaha phone book from 1926.

Read More →
A counter agent chats with a customer over a rental counter
Rental OperationsJuly 21, 2026

The Desk Upsell Is Costing Operators More Than it Earns

Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.

Read More →
U-Save Mauritius team

U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius

The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.

Read More →
Ad Loading...
Back view of a remote driver in front of a screen delivering a car to a location.

Global Carsharing Fleet Projected to Reach 768,000 Vehicles By 2030

A new Berg Insight forecast outlines several business models driving the projected growth in public carsharing worldwide through 2029.

Read More →
green and blue bar graphs compare fleet sales June 2025 versus June 2026
Fleet Acquisitionby Martin RomjueJuly 8, 2026

Rental Car Fleet Sales Show Mid-Year Strength

June gains ensured rental fleets closed out the first half of 2026 in positive territory.

Read More →
Close up of a row of white CUVs in the Surprice Mobility fleet at the Milan airport.

Surprice Mobility Opens Corporate Rental Station at Milan Malpensa Airport

The Milan opening is part of Surprice Mobility's broader strategy to expand its corporate operations while increasing the use of technology across its network.

Read More →
Ad Loading...
Julian Gritsch with an MBA class in a classroom.

Brazilian Executive MBA Targets Growing Domestic Rental Car Industry

Rental car companies face a unique combination of challenges that are rarely addressed in traditional programs.

Read More →
Ad Loading...