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NewsNovember 2, 2011

Enterprise Holdings Partners with Universal Lubricants to Close Car Loop

The two companies join forces to pump Enterprise vehicles’ used motor oil back into its own system.

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ArticlesNovember 1, 2011

Closing the Customer/Associate Perception Gap

Through an industry survey, more than 600 customers and car rental associates share their perceptions of the car rental experience. Do your frontline team members’ views match what your customers are thinking?

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ArticlesNovember 1, 2011

Car Rental Q&A: How to Harness Social Media, Prevent Customer Profiling and Deal with Floods of New Applicants

Auto Rental News and industry professionals answer your questions about car rental trends, techniques and other current issues.

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NewsNovember 1, 2011

What Business Travelers Like, Dislike about Business Travel Experiences

Overly intrusive security systems listed as among the worst.

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NewsNovember 1, 2011

Expedia Looks to Capitalize on Argentina’s Increased Popularity

Bookings to Argentine hotels on the online travel company rose by more than 80 percent from 2010 to 2011.

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NewsNovember 1, 2011

Rental Car Companies Make Do during Flight Cancellations in Australia

Rental car companies were doing their best to keep up with demand as each returned car is quickly snatched up. One rental car company noted it had to start “turning people away.”

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NewsNovember 1, 2011

November/December Issue Is Up

Ad-wrapped rental cars are finding a presence in the industry, along with car sharing on college campuses. Our new issue also looks at differences in customer and associate perceptions and offers some quick tips on how to harness social media to promote your business.

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NewsNovember 1, 2011

Dollar Thrifty Reports Record Quarterly Net Income

The company noted that its GAAP and non-GAAP earnings as well as its corporate adjusted EBITDA for the third quarter of 2010 were negatively impacted by $11.9 million of merger-related expenses, while the third quarter of 2011 was not impacted by such expenses.

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NewsNovember 1, 2011

Hertz Reports Record Quarterly Income

The CEO says the results were driven by a growth in insurance replacements, Advantage Rent-a-Car and worldwide equipment rentals.

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Articlesby Chris BrownNovember 1, 2011

An Entrepreneurs' Company: Payless Turns 40

Payless Car Rental has reached its 40th birthday with a singular focus on a business niche and the vision of entrepreneurs.

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