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ACRA Carrying Fuller Industry Load As AI and EVs Lurk In Future
The leading car rental professional business group details an active legislative, regulatory, and macro-trends agenda affecting car rental operators.
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SEARCHMENUSEARCHThe leading car rental professional business group details an active legislative, regulatory, and macro-trends agenda affecting car rental operators.
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No-show fee implementation has recently turned from discussion to action as car rental companies, trade organizations, online travel agencies and global distribution systems work together to solve the technological hurdles. But can the car rental industry manage the change as a customer-friendly initiative?
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To answer this question you must decide: Are you in the used-car business and happen to rent cars, or are you in a rental business that happens to sell cars?
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When it comes to no-show fees, the car rental industry needs to demonstrate a commitment to customer service and value with a “satisfaction guaranteed or your money back” promise.
Read More →Police said the suspect used Mexican identification to rent vehicles from two airport rental agencies and never returned them.
Read More →The rental car company’s Capitola, Calif., branch was accused of negligence in handling a vehicle safety recall of a 2004 Chrysler PT Cruiser, which was involved in a fatal traffic accident of two women.
Read More →The issue of how rental car companies handle manufacturers’ recalls has been put in the spotlight following the resolution last week of a lawsuit in Alameda County, Calif.
Read More →The car rental company claims the luxury vehicle was damaged in its "off-road" excursions and is suing for $11,589, as well as $5,250 in additional rental charges.
Read More →American tourist fell for a rental car scheme, depositing money in a stranger’s bank account to rent a car.
Read More →Six vehicles were stolen from an Enterprise rental facility in Coweta County, Georgia. Officers pursued one vehicle, which ended up in a ditch, while five others are still missing.
Read More →Beverly Joan Winter, 59, former secretary for Five Star Water Truck Rental Inc. in Anaheim, Calif., pleaded guilty to 34 felony counts of forgery and 34 felony counts of falsifying records.
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