Avis Gets Winning Score in Customer Loyalty Survey
Avis Rent A Car has captured the top industry prize in the third annual Brand Keys 2000 Customer Loyalty Awards, marking the second straight year that Avis has led the rental car field.Avis rece...
Avis Rent A Car has captured the top industry prize in the third annual Brand Keys 2000 Customer Loyalty Awards, marking the second straight year that Avis has led the rental car field.
Avis received the highest number of points for customer loyalty among all 129 companies surveyed by Brand Keys in 24 industry categories. In the rental car category, Avis outranked its competitors by a wide margin, scoring 119 points out of 120. Enterprise placed second with a score of 113, while Hertz ranked third with 111 points.
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